Shipping Overview
At our boutique, we take pride in delivering carefully curated fashion essentials to your doorstep. Every order is processed with meticulous attention to detail, ensuring your selected pieces arrive in perfect condition. Our streamlined fulfillment system allows us to dispatch most orders within 1-2 business days, with quality checks at every stage to maintain our high standards.
Whether you're refreshing your workwear collection or updating your casual wardrobe, our shipping process is designed to get your new favorites to you efficiently. We partner with reliable logistics providers to handle everything from structured outerwear to delicate draped pieces with appropriate care.
Shipping Timeframe
Order processing typically takes 1-3 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing may extend slightly due to higher order volumes. Once dispatched, delivery times vary by destination:
Domestic shipments generally arrive within 3-7 business days after processing. International deliveries typically take 10-25 business days depending on customs clearance. Please note these are estimates - actual transit times may vary based on carrier schedules and external factors beyond our control.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order total and destination.
For express delivery options or special handling requests, please contact our customer service team before placing your order. Additional charges may apply for expedited services or oversized packages containing bulkier wardrobe staples.
Shipping Regions
We currently ship to most countries worldwide, including major markets in North America, Europe, Asia, and Oceania. Some remote locations or areas with restricted import policies for textile products may be excluded from delivery.
If you're unsure about delivery availability to your region, please check during checkout or contact our support team. We're constantly working to expand our shipping network to bring our collection to more fashion enthusiasts globally.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our online tracking portal. Most carriers provide detailed updates including customs clearance milestones for international shipments.
For orders with multiple items that ship separately, you'll receive individual tracking numbers for each shipment. Tracking information typically becomes available within 24-48 hours after dispatch as carriers scan packages into their systems.
Delayed or Lost Shipments
While we make every effort to ensure timely delivery, occasional delays may occur due to weather, customs inspections, or carrier logistical issues. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact us at
[email protected] with your order number.
For lost packages confirmed by the carrier, we'll either reship your items (subject to availability) or provide a full refund. Our team will work directly with the shipping provider to resolve the issue while keeping you informed throughout the process.
Customs & Import Duties
International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees vary by destination and are determined by local authorities based on product value and category.
We declare the full purchase amount on all international shipments and cannot mark items as gifts or undervalue merchandise. We recommend checking with your local customs office to estimate potential charges before ordering, especially for larger shipments of wardrobe essentials.